Providing IT Services in Manhattan | Brooklyn | Queens | The Bronx | Staten Island | Call us at 1-212-271-3038

Helpdesk Support Services

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Comprehensive IT Helpdesk Support Keep companies Winning with IT

We deliver the most comprehensive business IT services to businesses of all levels. We have everything a company would need from support desk services, application helpdesk support, customer service to full-blown technical service resource centers. We also offer custom solutions depending on your needs. We are your complete IT support partner to help you deliver excellent support to your customers. 

Why work with us

Our Managed IT Services ensure that your IT systems operate smoothly. Our services help you meet all of your business needs. 

One of our founding principles is delivering excellent customer service every time we work with a business. If you seek something similar, then we are your right partner. 

Business owners often get strangled in trivial tasks and end up hurting their businesses. We help you focus on your core business while managing your IT systems and ensuring that they remain 100% functional and efficient. 

We work with all kinds of businesses seeking managed IT services, helpdesk support services, IT support, and more.

  • Small & Medium Organizations
  • Architects & Construction Companies
  • Healthcare Facilities
  • Education/Schools
  • Law & Accounting Firms
  • Car Dealers
  • Restaurants/Hotels
  • Manufacturing Units

24/7 Helpdesk Support

There are too many things to worry about in the office and computer issues should not be one.

Industry-Leading IT Helpdesk Support

If you need to provide customer support to your end-users, you need exceptional IT helpdesk services. We are one of the best in the business with 24/7 access to experts, ready to provide customer support to your clients. We have highly trained experts that are skilled in providing peace of mind to customers through quick help. We don’t let you keep your customers’ requests handing in the air—we’ll handle your customer support facet expertly.

Our Helpdesk Support Services Include:

  • Device & Hardware Support

We know that laptops, printers, and other hardware drive your business operations. Whenever you experience any fault, our experts will be on your business site to get everything back on track in minimum time.

  • Software Support Helpdesk

We have helpdesk teams 24/7 ready to take care of software issues and keep your business running smoothly—professional help is just a call away from you!

  • Customized Support Options

We don’t make you commit to fix-priced contracts. We are one of the few IT support companies that offer customized support options. We help you choose services according to your business needs.  

  • 24/7/365 Remote Support

We are available throughout the year and round the clock to provide remote support. 

For exceptional business IT support NY, get in touch with us!

  • Comprehensive Reporting

We provide comprehensive reporting by tracking each event. You’ll get to know how efficient we have been in helping your team get back to its fully functional state. It’s an excellent way for you to determine our service quality. 

  • Microsoft Office Suite Support

Our expert team never fails to respond most efficiently, whether it’s Office 365 support or custom upgrades.

Portrait Asian women business office call center operator. Helpdesk support phone call team worker


Cyber Security

Cyber threats are on the rise. We can minimize cyber threats with the right cybersecurity plan in place. Out Security assessment will keep us ahead of the bad guys.

Business Continuity

Having a contingency plan in case of a disaster will enable you to run your business. Recovery will be a breeze while we implement strong security.

Cloud Computing

Cloud Services has allowed us to work away from the office and keep our data stored safe and secured. IT cost has gone down tremendously when moving to the cloud.

VoIP Phone Services

Clear and reliable calling so your team can work seamlessly while in the office and on the road. VoIP features make doing business easy.

Managed IT Support

Regularly monitoring your network is the key to stay in business longer. My IT Company, a full managed IT service, covers your entire network as a whole.

Hardware & Software Support

With over 70 years of combined experience between all our staffs. We have seen it all. We can take on any Hardware and Software issues.

Since 2007

Providing quality and affordable IT support services in New York City and the tri-state area is our guaranteed commitment to you.


  • We provide convenient and cost effective technology solutions.
  • We build strong and lasting partnerships to ensure you grow.
  • We firmly believe in using industry best practices at all time
  • We save you money by doing it right the first time.

Don’t Hesitate To Contact Us when you need help dealing with IT Issues

Dealing with weird and/or unusual IT issues? call, or email us to be connected with one of our engineers.

The right Solution For Your Business

We are the leader in managed it support & cybersecurity in NYC

Get in Touch

New York's Most Trusted IT Support Company

We are a full-service IT support New York company serving New York City and the Tri-State area. At a fixed monthly fee we take a pro-active approach to provide cost-effective business IT support
that is aligned with your business goals.

Brooklyn | Queens | Manhattan | The Bronx | Staten Island | Long Island